About Us
ABOUT DAKEYA
About Dakeya Bike
Dakeya builds high-performance electric bikes and scooters for riders who value power, range, comfort, and dependable support. We combine practical engineering with rider-focused design to create products for daily travel, outdoor exploration, and permitted off-road riding.
Our Commitment
We are committed to clear product information, dependable quality checks, responsive customer service, and practical after-sales support. Dakeya products are backed by free U.S. shipping, a 2-year limited warranty on eligible components, and a 30-day return policy.
U.S. SHIPPING & SUPPORT
In-stock orders ship from our U.S. warehouse. Customers have access to replacement parts, technical guidance, and warranty support from our service team. We are here to help before purchase, during setup, and throughout ownership.
CUSTOMER SUPPORT
Email: info@dakeyabike.com
Customer Support Hours:
Monday–Friday, 8:00 AM–8:00 PM Pacific Time
We aim to respond within 24 hours on business days.
For order support, please include your order number. For warranty claims or shipping damage, please include clear photos or videos of the issue.
Our Mission
We understand the challenges of daily travel—traffic delays, crowded conditions, inclement weather, and rising transportation costs. Our mission is to make every ride more efficient, enjoyable, and accessible through dependable electric mobility.
Our Vision
We envision electric mobility becoming a dependable part of everyday life. By combining powerful performance, practical design, and responsive support, Dakeya aims to give more riders the confidence and freedom to explore farther.
